We understand that reviews play a crucial role when picking a casino or placing a bet. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Based on the test we have conducted, we have rated the customer support of King’s Chip Casino as good. When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at King’s Chip Casino are displayed in the table below. King Casino is a solid site with a range of bonuses, games, and live casino options.
- King’s Chip Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.1.
- King Casino has a Very high Safety Index of 9.1, establishing it as one of the more secure and fair online casinos on the web, based on our criteria.
- The Complaints Team had attempted to mediate the issue but encountered a lack of cooperation from the casino, which operated without a valid license.
- The exact size of this casino bonus varies, but the terms remain the same and these are quite favourable.
- This is already the norm, not a ‘feature’, but KingsChip doesn’t flirt with it.
- That entails the casino’s Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
- There are deposit limits, time-outs, and self-exclusion.
Please raise an issue with your bank
Hi Liz MckeownWe’re sorry to hear you’ve had a negative experience with us. We’re struggling to find an account under the credentials you provided. Please get back in touch with the username you used to create the account and we can look to resolve the issue. Hi CaraWe’re sorry to hear you’ve had a negative experience with us.
- Our experience shows that such stumbling blocks are common with online casinos that have only been on the market for a few months.
- Enjoy a fantastic range of casino offers, generous bonuses, and straightforward payment methods for hassle-free deposits and speedy withdrawals.
- Just been banned from live chat for enquiring about a £300 withdrawal that I’ve been waiting for, for 5 weeks.
- King Casino does not have a bonus offer that is specific to bingo only for the time being.
- It also means that problem gamblers can utilise a number of different tools if they want to self-restrict their gambling.
- We greatly apologies fort the delays in receiving your winnings.
King’s Chip Casino games
Our calculation of the casino’s Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. King’s Chip Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.1.
Deposits
From advanced encryption technology to responsible gaming tools, we’ve taken every step to ensure your safety and peace of mind. But beyond security, we believe in building a real connection with our community. That’s why our support team is here 24/7, ready to assist with anything you need.
Player’s payout is delayed.
We use dedicated people and clever technology to safeguard our platform. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of King Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Trying this gambling site for first time with a small deposit and all verification complete i am still waiting… Pending for my withdrawal.Charges you a fee for withdrawal (big negative)Takes waaaaay too long to withdraw.With all the instant quick withdrawals from other sites. This makes this casino one of the worst ones available, at least in terms of factors I look at in my reviews.
Ripped off last night with my deposit…
Only to then receive another email yesterday to say payout had been declined and I had to send documentation. Sent documentation which was approved and yet still waiting for them to authorise payout! Chat on the website takes them over an hour to reply so you come off it but if you don’t reply to them within 3 minutes they end the chat and you have to start the whole joke again!! Never used a site like it and certainly won’t be using again.
We aim to process all our withdrawals in a timely manner, but as with all casinos, sometimes this isn’t the case. The player from the United Kingdom had submitted a withdrawal request less than two weeks before contacting us. The Complaints Team had reached out multiple times for updates but received no response from the player. Consequently, the complaint was closed due to the lack of communication, although Kings Chip Casino reviews the player could reopen it in the future if desired.
Was told via the chat that they will flag with the financial department but heard nothing back. Do not deposit any money with this scam website. Just been banned from live chat for enquiring about a £300 withdrawal that I’ve been waiting for, for 5 weeks. King’s Chip Casino is a smaller online casino, according to my research and estimates of its revenues.
In the jackpot category you will find more than 75 games. However, upon closer inspection it turns out that not all of these games actually have a jackpot. For example, Sweet Bonanza by Pragmatic Play is in this category, a fun game but without a jackpot. Before you dive into the action at Kings Chip, make sure you’re signed up if you’re new around here, or simply log in if you already have an account. Claim your profile to access Trustpilot’s free business tools and connect with customers.
